Estate Sale
n March of this year (2021) my father passed away suddenly. During this heart wrenching time we were left with many questions as to how we handle his affairs. My brother, being the now head of the family, decided to go with an auctioneer/real estate person that he was introduced to by a friend and co-worker. We had no idea what a nightmare this person would turn out to be. He literally held my father’s house hostage and refused to sell it outright. He insisted on selling it through the auction process. In doing so, he turned away every interested party if they refused to put a $10,000 non-refundable deposit down. Not many people would be able to do this prior to a financial institution’s approval of their loan. This created strife between my brother, sister and myself. It seemed that we were locked in for the duration of the contract which would have been ending January of 2022. My sister had someone interested in purchasing my dad’s house, but was again dismissed due to his reluctance to make the deposit. That’s when I decided to contact Ms. Jana Klaasse. She was very instrumental in finding and procuring the real estate that we currently occupy and I was very comfortable with her abilities and demeanor. She has always, as long as I have known her, been very professional, respectful and polite and extremely knowledgeable of the inner workings of the real estate profession. Once I contacted her and told her of our struggle to rid ourselves of this deviant, she became very instrumental in giving us the information in order to set us free. Once done, she then became our agent and thankfully so. She walked us through every step of the way with skill and professionalism. My dad’s house was sold within a matter of weeks to the gentleman who my sister knew. All parties were extremely happy with the turn of events and with Ms. Klaasse. She is now and will always be, as long as I breath, my agent and friend. I can’t thank her enough for being there for my family during a very difficult and vulnerable time. I write this in hopes that Ms. Klaase will continue to help those who are faced with the difficult task of a family members estate sale. Compassion has her place in the heart of Ms. Jana Klaasse. 

Relocation
Jana and Paul are absolutely incredible. Thanks to them, we bought our house in Martinsburg and we love it. We started looking for houses in October of 2020, when the housing market was already tough because of a lack of inventory and houses being sold to cash offers only. They guided us throughout the whole process, from seeing houses to negotiating our offers and going through the inspection and signing of the paperwork, and we are so grateful to them that I don’t even know where to start this review. They are just awesome! They were so incredibly patient with us – showed us a bunch of houses, showed us the whole Berkeley and Jefferson Counties (they know literally everything about it the panhandle area), and helped us make our decision. Paul is super knowledgeable about housing materials, construction, renovations, and at every place he showed us – and let me tell you, there were a bunch! – he opened our eyes to the potential each place offered. Jana is a contracting wiz and knows everything about it, helping us with creative options on our offers to make us competitive, and taking so much care with the paperwork to ensure everything was right. They showed us houses on evenings, during weekends, and bent themselves backwards to accommodate us. We lost two offers to cash buyers (our third offer was finally accepted) and they were with us along the way, not giving up on us and and keeping us motivated and giving us hope that we would find something, which we did, thanks to them. They communicated with us often, thoroughly, and easily, and made the whole process exciting and fun (they are so much fun to be around, it was great seeing houses with them). We aren’t from the area and so they also helped us with local recommendations since we didn’t know anyone here, and made sure we were settled in and taken care of from A to Z week after the signing of the contract. I seriously cannot recommend them highly enough. They are not only incredibly competent and knowledgeable realtors, they also good people with a heart of gold. Thank you, Jana and Paul; we are huge fans!!”